Return Policy

 

ONLINE RETURN POLICY

Effective as of: Dec 1st 2025

60-Day Money Back Guarantee

Don't love it within 60 days? It's on us.

Simply contact us and return the product within 60 days and we will refund the purchased item once it is received.

1. RETURNS. 60 Day Money Back Guarantee applies to refunds. We allow returns for refund only. Products cannot be exchanged. For items purchased online, returns are accepted within 60 days of the delivery date. To initiate a return, please contact us at info@eezenaturalhealth.com to obtain a return authorization. Be sure to include the item's order number and your reason for the return. Returns that are shipped without authorization may not be accepted. Please allow up to 10 business days for your refund to be processed once we receive your return.

2. RETURN SHIPPING. Return authorization for items shipped in error, or items being returned/exchanged because they are defective or damaged, will include a pre-paid shipping label. Return shipping on items that are being returned for other reasons including money back guarantee returns will be paid for by the customer.

3. ELIGIBLE ITEMS. The following items: Clearance items, Final Sale items, Perishable items, Special-Order items, Custom Products, and Gift Cards are not eligible for return/exchange. We reserve the right to refuse any return/exchange, at management's discretion, if the item being returned/exchanged does not meet the criteria set forth within this policy.

4. CONDITION OF ITEMS. Except for items that arrived damaged, items must include all original packaging intact and tags attached. Photos may be requested for damaged items.

5. FORM OF PAYMENT. Refunds, if issued, will be issued in the original form of payment minus shipping and handling fees unless otherwise stated. If the original form of payment is unavailable, store credit may be issued at our discretion.

If you have any questions about this return policy, please contact us at info@eezenaturalhealth.com